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Privacy Policy

Solarvator Privacy Policy

Solarvator is responsible for all websites, computer and mobile applications, and social media accounts or pages related to this privacy policy. We are committed to respecting the privacy of individuals whose personal information we collect. This privacy policy describes our practices regarding the handling of personal data collected through Solarvator websites, computer and mobile applications (if these websites, computers, or applications do not have a separate privacy policy). It also covers personal data that Solarvator may collect and process separately through its websites, computers, and mobile applications, such as via email or other means. By providing personal and/or other data to us or by using our websites, applications, social media pages, commercial transactions, or products or services, you agree to the terms and conditions of this privacy policy.

What Personal Information Does Solarvator Collect?

"Personal information" refers to information that relates to an identified or identifiable individual. The personal information Solarvator may collect from you depends on the nature of your interaction with us. For example, Solarvator may collect the following types of personal information:

  • Name.
  • Business contact information, including your company name, title, position, work email address, street and/or mailing address, business phone number, and other contact details.
  • Personal profile picture.
  • Social media account IDs or user IDs, device IDs, or location coding data.
  • Special data about how you or your company interacts with Solarvator's products and services, including your personal product preferences.
  • If you are a retail customer, Solarvator may record your name and personal contact details, such as your address, email address, or phone number. If you are a tenant, employee, or contractor in a building where Solarvator products are installed or where there is a service contract with Solarvator, we may collect personal information through building staff (e.g., owners, service providers, or building security companies). Solarvator may also collect location data and other security credentials from your personal computer or mobile device to access facilities or Solarvator systems installed in the building.

How Does Solarvator Use Collected Personal Information?

 Collected personal information will be used to:

  • Provide customized services and content relevant to your specific needs and interests.
  • Fulfill contract obligations, activating the built-in functions of our product services.
  • Provide notifications, such as requests for building access for special products or service activities.
  • Verify your identity to ensure the security of other purposes outlined here or to grant you access to websites, applications, or social media pages.
  • Develop new services to enhance the quality of our products or improve the user experience.
  • Provide personalized user experiences and prepare future content based on users' and other users' interests.
  • Communicate with you about new products and services offered by Solarvator or modifications to existing products and services.
  • Enable you to apply for job opportunities and/or evaluate your interest in employment at Solarvator.
  • Respond to legal requests from law enforcement or other government regulators and comply with other legal obligations.
  • Investigate suspected or confirmed illegal activities and perform comparisons.
  • Avoid injury or financial loss.
  • Provide necessary information about any business changes affecting people, products, or services.
  • Conduct investigations to ensure compliance with legal requirements.

Solarvator may also use your personal information for legitimate business interests to fulfill legal obligations or contractual duties.

How Does Solarvator Contact You Using Your Personal Information?

In addition to contacting you regarding your products, Solarvator may also use the data collected to communicate about new or modified products and services or offer other promotions. Solarvator ensures that all marketing communications provide an easy opt-out option.

Will Solarvator Share Your Personal Information with Third Parties?

Solarvator doesn‘t sell your personal data and will not share it with any third parties outside of Solarvator except in the following circumstances:

  • Disclosure of your personal information to service providers who perform services for Solarvator or on our behalf. Solarvator will only disclose your personal information to third parties who are contractually bound by Solarvator and are required to use or transfer data solely for the purpose of fulfilling services or complying with legal requirements. These third parties may include cloud service providers, system providers, software providers, and other service providers.
  • To fulfill legal obligations, including but not limited to responding to lawful requests by law enforcement or other government agencies.
  • To investigate suspected or confirmed illegal activities.
  • To prevent injury or financial loss.
  • To provide necessary information regarding business or any part of a business change.

For customers interacting with Solarvator on social media, we may extend the aforementioned to your social sharing activities related to Solarvator. Content from message boards, chat rooms, profile pages, blogs, and other services where you can post or disclose information, including any information you disclose or publicly post via these services, is also included in the above.

Will Solarvator Transfer Personal Data to Other Countries?

As Solarvator is a global company with operations in multiple countries, we may transfer your data from one entity to another or from one country to another for the purposes outlined above. We will transfer your personal information in compliance with applicable legal requirements and only to the extent necessary.

Does Solarvator Use Cookies or Other Tracking Technologies?

Solarvator may use cookies on its websites and applications. Cookies are small text files that are sent to a user's computer and stored there. They allow websites to recognize repeat users, make it easier for them to access the site, and compile data to improve content. Cookies do not damage the user's computer or files. If you do not wish to allow Solarvator to use cookies from its websites or applications, you should adjust your browser or device system settings to block or disable cookies. Please note that by doing so, you may not be able to fully utilize the features of Solarvator's website, mobile applications, or social media.

Does Solarvator Use Analytics?

This website uses Google Analytics, a service provided by Google Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The text file generated by the cookie contains information about your use of the website (including your IP address), which is transmitted to and stored by Google’s servers in the United States. Google uses this information to evaluate your website usage, generate reports on website activities, and provide other services related to website activities and internet usage. Except when required by law or in the processing of data on behalf of Google, Google may also transfer this information to third parties. Google will not associate your IP address with any other data held by Google. You can opt out of using cookies in your browser settings. However, in this case, you may not be able to use all features of this website. By using this website, you consent to Google processing your data in the manner and for the purposes described above. You can block the collection and transmission of Analytics data by installing the "Google Analytics Opt-out Browser Add-on."

Do You Need to Be Aware of Third-Party Links on This Website?

In some cases, Solarvator may provide links to websites not controlled by Solarvator. Solarvator will attempt to mark these sites. However, Solarvator does not control such websites and cannot be responsible for the content or privacy practices of those websites.

How Long Will Solarvator Retain Personal Data?

Solarvator will retain personal information only for as long as necessary to fulfill contract and legal obligations. If personal data is not subject to contractual or legal obligations, Solarvator will retain it for the period required to fulfill the original purpose for which it was collected. If applicable law does not prohibit it or if personal data is not required to fulfill our contractual or legal obligations, Solarvator will delete personal data collected from users who have not visited Solarvator websites, applications, or social media in a reasonable amount of time.

What Rights Do You Have Regarding Your Personal Data?

Individuals can request to review, update, correct, modify, or delete their data submitted to Solarvator at any time. Solarvator will respond promptly and make efforts to meet such requests unless restricted by law, contractual obligations, or competing privacy interests. Solarvator will attempt to update data in a timely manner and delete personal information from Solarvator files if required by law. Solarvator is taking measures to protect user privacy and security by verifying the identity of users before making changes. To access or change your personal information, report website issues, or if you have any questions or concerns, please email Solarvator at info@Solarvator.com. Some media accounts on our website, application, and social media enable you to directly correct data on the website without going through Solarvator.


In certain countries (such as EU countries), you have the right to lodge a complaint with your local data protection authority.


Please remember that while we help you protect your personal data, you also have the responsibility to protect your password and other login information from being accessed by others.

INFORMATION FOR CERTAIN GROUPS OR PEOPLE

For Parents and Legal Guardians

Although Solarvator's website is not targeted at children, Solarvator is committed to complying with all applicable laws and requirements, such as the U.S. Children's Online Privacy Protection Act (COPPA) and EU data protection regulations. Solarvator does not knowingly collect information from children under 13. If Solarvator becomes aware that information from a child under 13 has been provided, we will delete this data from our system.

How Will Solarvator Change This Policy?

As part of the expansion and improvement of this website, these guidelines may need to be updated. This policy may be revised from time to time without notice. Therefore, we recommend that you regularly review these guidelines for changes.

How to Contact Solarvator?

If you have general questions about Solarvator’s privacy practices, please email us at info@Solarvator.com.